Customer Service Hours

Monday – Saturday: 10:00 AM – 8:00 PM
Sunday: Closed

🚚 Order & Delivery

  • Orders are typically processed within 24-48 hours.

  • Delivery time varies depending on your location, generally within 2-5 business days.

  • You will receive a confirmation message and tracking details once your order has been shipped.

🔄 Return & Refund Policy

  • You can return products within 3 days of receiving them if there is a defect, wrong item, or any damage during delivery.

  • To request a return, please contact our customer service team with your order number and issue details.

  • Refunds will be processed within 5-7 business days after receiving the returned product.

❓ Frequently Asked Questions (FAQ)

Q: How can I track my order?
A: After placing your order, you will receive a tracking link via SMS or email.

Q: Can I change or cancel my order?
A: Yes, but only within 12 hours of placing the order. Please contact us immediately.

Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), bKash, and Nagad.